PRINTING IN THE COE LABS

Users have a free print allotment of 400 pages per four-month term for printing in COE-managed labs.  The COE print allotment is in addition to, and tracked separately from, the Information Systems free print quota, which is documented here.

There is no charge for printing in COE-managed labs if you do not exceed your allotment.  If necessary, additional pages may be purchased at a rate of 10 cents per page.  The allotment is reset at the beginning of each term.  Unused pages are not rolled over, so don't purchase more pages than you need for the current term.

You will be notified by email to your COE account (username@coe.neu.edu) when your remaining allotment falls below 40 pages.  Please ensure that you read the email on this account or forward it to another account that you read regularly.  You can check  the status of your COE print account using the link above, or by reading the file myquota.txt, which is written to your COE Windows desktop each time you log in.

In most labs, print queues are cleared and unclaimed print jobs discarded each night.  Unclaimed print jobs or jobs printed by mistake still count toward your allotment.  If your print job was spoiled for unavoidable reasons such as a printer malfunction, please save the bad pages and show them to a member of the COE computer staff when requesting a credit to your print account.

For further questions regarding COE printing, please send email to help@coe.neu.edu or speak to a member of the Engineering Computer Staff.

Frequently Asked Questions

  • If my job is canceled before the pages are printed, will I be charged?
    • No, you are not charged until your job actually prints.
  • I am a teaching assistant.  My professor told me to print 75 copies of a quiz.
    • Please speak to a member of the Engineering Computer Center staff.
  • The printer jammed (or otherwise ruined my print job)!
    • Save the ruined job and take it to a member of the Engineering Computer Center staff for a print credit.
  • How can I save paper and use up less of my allotment?
    • Print documents 2, 4, or even 6 pages per printed page when it makes sense to do so -- for example, when printing PowerPoint slides.
  • Do you support duplex printing?
    • Not at this time, but we're looking into it.  Check back later.