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Streaming Video - Technical Information



Overview of streaming video and a brief technical description.

Technology Overview:
Streaming media is audio and video content that is digitally encoded and transferred over a computer network or the Internet for viewing on a multimedia-equipped PC. It is not downloaded as a file, but rather is played as it arrives – on demand. There is no special software to be loaded.

How it works:
Using the Mediasite System, the Streaming Video captures the instructor on video and audio as well as all accompanying materials from any RGB source - PCs, Macs, laptops, document cameras, and touch screens. Course content is then saved in a digital format which can be viewed from any standard web browser over broadband Internet connection.

What does the student see?
Students see streamed video with audio as well as the presentation materials in a typical slide format. A slide can be viewed full screen by selecting “Max Slide.” View all of the slides in a presentation format by selecting “Slide List.” Video controls enable you to stop, pause, review, or fast forward through the Instructor’s presentation. This is available twenty four hours a day – seven days a week from any computer that has broadband quality access. Courses are available for viewing within 24 hours of their on-ground delivery.

We have partnered this dynamic educational tool with a powerful communications tool. The Blackboard system that works with Mediasite allows electronic access to course syllabi, instructors, assignments, tests, and much more. This combination allows instant access to your instructor via email and presents pertinent course material in a secure environment.

Recommended System Requirements:
In order to view these presentations via the Internet, you will need a high-speed Internet connection such as cable, DSL, or a T1 line. Javascript should be enabled in your web browser (this should be the default).

Testing Your Computer:
To find out if your computer is capable of viewing a Mediasite presentation, view a sample presentation that was recorded in Mediasite: http://nustream1.neu.edu/

If you are unable to view the presentation, please review the system requirements below and follow the steps for configuring your system.

System Requirements:

PCs
  1. Microsoft® Windows 2000, Windows XP, Windows 2003 or Windows Vista
  2. Internet Explorer 6.0 SP1 or later or Firefox® 2.0 or later
  3. Windows Media® Player 9.0 or later
  4. Display resolution of 800x600 pixels or more
  5. Sound card
  6. Broadband Internet connection (512Kbps or more)
  7. Review the Mediasite document
Macs
  1. Mac OS X 10.4.8 or later
  2. Safari™ 2.0.4 or later or Firefox 2.0 or later
  3. Microsoft Silverlight 1.0
  4. Display resolution of 800x600 pixels or more
  5. Sound Card
  6. Broadband Internet connection (512Kbps or more)
  7. Review the Mediasite document

What does the student need to do to access Streaming Video:

In order to view streaming video classes, you must be enrolled in a streaming video section of a course and have a myNEU account. You will then be able to access the Blackboard system and your course. Below is more information that should help you understand the streaming video process.

Basic information after registering:

The streaming video links are available and posted to NU's Blackboard once classes begin. The lectures are captured and made available within 24 hours after the live capture. For courses which were previously captured, the lecture links are available on Monday of each week. In the event of a Monday holiday, the lectures will be posted on Tuesday of that week.

Students gain access to the streaming video lectures through their Blackboard account (either via your "myNEU account or http://blackboard.neu.edu/). To view the streaming lectures, simply click on the appropriate link on the Course page. (See "Recommended System Requirements" above.)

When you log into Blackboard, the first page, "My Institution," will show you what courses you are enrolled in under the "My Courses" module. It will show you the course number and title. Click this link to enter your course area. You will see a menu on the left, click on "Streaming Lectures" and read the instructions to view your streaming lecture. Courses are generally available for viewing within 24 hours of their on-ground delivery. Once a lecture is posted to Blackboard it is available for a period of 3 weeks (based on the instructor's preferences).

If you need help with myNEU or Blackboard, contact the Northeastern University Help Desk at 617-373-4357, or online help at http://help.neu.edu.

 

TROUBLESHOOTING

For detailed information on troubleshooting, go to:

http://www.sonicfoundry.com/support/help/default.aspx

The following items may help you as well:

Slow streaming or constant buffering: If your computer is buffering, that usually means there might be an issue with your internet connection as it can't sustain the bandwidth or you have other items open on your pc that are reducing the throughput. The videos are captured at less than 300 kbps.

Try this: Open a lecture in IE (Internet Explorer), after the video starts playing, right click on the video and select statistics, then select the advanced tab. It should look like this:

Look at the connection portion - the bandwidth. Windows media needs to download faster to your computer than it plays back. If it can't then it will pause and buffer so it can download more of the video. To effectively watch the videos without buffering, you should have a minimum of 512K connection to the internet.

See the slides but have no audio/video: While connecting wirelessly to a home internet connection, if you are able to view the powerpoint slides, but have no audio or video, and when you select a lecture it says "initializing" then "transitioning" then "ready" you then press "Play" and it goes into transitioning and then back to ready.

Try this: The wireless connection might be at fault. Try plugging directly into your internet connection and see if that fixes it. Also, try restarting your router.

Also, try the following:

Check here: http://www.microsoft.com/windows/windowsmedia/player/faq/playing_files.mspx
The first question suggests this.....

Check for updates for the driver software for your graphics adapter and Microsoft DirectX from Windows Update. If that doesn't solve the problem, turn down (or turn off) video acceleration by doing the following:

1. On the Tools menu, click Options, and then click the Performance tab.
2. In the Video acceleration area, move the slider to turn down or turn off video acceleration.

Video stops when pausing, skipping ahead or rewinding: When pausing the video, attempting to "rewind" the video, or skipping ahead in the slides, it gets hung up. The video won't play, so I have to go back to the start of the lecture and start over.

Try this: Please follow the troubleshooting guidelines here and it should address the issues you are having. http://www.sonicfoundry.com/support/help/default.aspx

 
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