Healthcare Systems Engineering

AHRQ Agency for Healthcare Research and Quality

The AHRQ Patient Safety Learning Lab (PSLL) integrates healthcare safety, information technology, systems engineering, and human factors expertise to develop tools that engage patients, family, and professional care team members in real-time, reliable identification, assessment, and reduction of patient safety threats before they manifest in actual harm.

PSLL is a collaboration between the Center for Patient Safety, Research, and Practice at Brigham and Women's Hospital and the Healthcare Systems Engineering Institute. One of five awards nationwide, PSLL is funded at roughly $1 million annually for four years.

The collaboration is led by Dr. David Bates, Senior Vice President for Quality and Safety at Brigham and Women's Hospital, and Professor James Benneyan, Director of the Healthcare Systems Engineering Institute at& Northeastern University.


PSLL establishes a vibrant learning ecosystem of health services, informatics, and systems engineering researchers who engage hospitalized patients and their families in their plan of care. This multidisciplinary approach to adverse event prevention will provide information, strategies, and tools that use health information technology to engage patients in the reduction of harm in hospital settings.

Read press release.

View PSLL Newsletter 

The AHRQ EHRLL (Engineering High Reliability Learning Lab) is a collaborative project between HSyE at Northeastern and the Department of Health Policy and Management at the Harvard TH Chan School of public Health. With the goal to enhance innovation and communication between general care and specialty care for high risk patients.  Read more about our partnership at