Healthcare Systems Engineering

Healthcare Computer Simulation Workshop

Dates: September 9-10, 2013 *NEW DATE*
Time: 8:30 am - 4:00 pm
Location: Northeastern University, Curry Student Center McLeod Suites, Boston, MA
Note: Please bring a laptop to this event.

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Event Description

Computer simulation is one of the most common systems engineering methods used to study and improve healthcare processes. This is a free workshop open to the Boston area healthcare community. All are welcome to attend either or both days. The intended audiences are decision makers within healthcare systems, with emphasis (day 1) on how to use simulation models to make process decisions (rather than the technical mechanics). Day 2 will be more in-depth in terms of the basics of how to build simulation models and common software.

Learning Objectives

This workshop will help you to:

  • Understand how to use simulation to make important healthcare decisions.
  • Identify appropriate applications in your health systems and most useful simulation models.
  • Gain experience in the basic steps in developing and conducting an effective simulation study.

Faculty Bios

James C. Benneyan, PhD, Director

Healthcare Systems Engineering Institute
CMS Innovation Center for Healthcare Systems Engineering
NSF Center for Health Organization Transformation
Colleges of Engineering and Health Sciences
Northeastern University, Boston MA 02115


Professor James Benneyan is a nationally-recognized expert in the application of systems engineering to improve healthcare. Professor Benneyan is faculty and fellow at the Institute for Health Improvement, and a fellow of the IIE Society for Health Systems and of the Healthcare Information and Management Systems Society. Professor Benneyan has served as the principal investigator, director, or co-director of three federally-awarded healthcare engineering centers, including the National Science Foundation Center for Healthcare Organizational Transformation, the Center for Medicare and Medicaid Innovation Center for Healthcare Systems Engineering, and the Veterans Administration New England Healthcare Engineering Partnership – together working with hundreds of health systems to improve the triple-aim of better care, better population health, and lower costs. His research and teaching focus is on improving healthcare efficiency, quality, logistics, safety, flow, effectiveness, and access using engineering methods ranging from lean six-sigma tools to advanced mathematical models.


Lou Keller

Healthcare Systems Applications
Flexsim Software Products, Inc.


Armed with over 45 years of healthcare management experience and 25 years working as an innovator in healthcare systems simulation, Lou currently serves as the subject matter expert for the application of discrete event simulation using Flexsim HC to the full spectrum of healthcare management, design and evaluation functions. As such, he provides healthcare application guidance, information and research to the HC software design and development staff and engages in both technical and consulting support to Flexsim HC clients. He also serves as statistical consultant to both healthcare and non-healthcare users.